Marketing Strategy + Effective Communication = Business Growth

Policies & Procedures

Are you too busy to formalize company rules, procedures and policies? PKG Communications can help you create a policy and procedure manual. Documenting and formalizing business decisions into policy can save you time and money. In future, when you are faced with similar business issues, formal rules and standardized procedures can increase how effectively and consistently your business performs.

"Each problem that I solved became a rule which served afterwards to solve other problems."
- Rene Descartes (1596-1650), "Discours de la Methode"

PKG Communications works with you to document your management decisions and address the following issues:

• Mission (purpose of your business)
• Management authority and corporate structure
• Job descriptions
• Hiring procedures
• Performance measurement
• Pay scale formulas for employees
• Incentives
• Pricing policy
• Sales procedures
• Customer service procedures
• Customer relationship management
• Customer satisfaction measurement
• Administrative procedures
• Advertising policy
• Operational procedures

A professionally written policy manual will help you grow with confidence. It holds your employees accountable to their daily, weekly and monthly tasks and a certain level of quality within these tasks.

To learn more about our policy and procedure writing services, please contact us today!